I heard about CareStaf from a mutual friend. I needed someone to help me care for my ailing husband. I was not able to leave the house to attend to our business. The aides and nurses at CareStaf allowed me the freedom and security of leaving my husband for a few hours at a time, knowing he would be well cared for. They were there when I needed them most. Their Director of Nursing was especially kind and helpful. She was someone I trusted to keep me informed of my husband's care and requirements. They were able to go to the doctors appointments with us and relate information about my husband directly to the physician. I was very hesitant at first to have caregivers in my home, but they did such a great job and my husband really liked them. I don't know who you get to do all of your customer service training, but I need them to come to my office and tell my people how it's done! Whenever I have called, there is no hesitation in taking care of my problem, whether it's an insurance question or passing on a message to a caregiver. It's been just great! I don't know what I would have done without them. It made our situation a little easier to bear.